Terms & Conditions

Binding Effect

This is a binding agreement. By using https://www.zonderfamilylaw.com or any services provided in connection with the website (the “Service”), you agree to abide by these Terms and Conditions, as they may be amended by Zonder Family Law Group, A Professional Corporation (hereinafter “ZFLG,” “we,” “our,” “us”) from time to time in its sole discretion, whether you have read them or have had the opportunity to read them and have chosen not to. ZFLG will post a notice on the website any time these Terms and Conditions have been changed or otherwise updated. It is your responsibility to review these Terms and Conditions periodically, and if at any time you find these Terms and Conditions unacceptable, you must immediately leave the website and cease all use of the Service and the website.

This website and any Service offered herein are not intended for persons under the age of 18. If you are under the age of 18, you may not use or view this website.

Privacy Policy

We respect your privacy and permit you to control the treatment of your personal information. Please read our Privacy Policy here: https://www.zonderfamilylaw.com/privacy-policy/

No Legal Advice or Attorney-Client Relationship

Information contained on or made available through this website is not intended to and does not constitute legal advice, recommendations, mediation or counseling under any circumstance and no attorney-client relationship is formed.

Submitting payment through https://www.zonderfamilylaw.com does not form an attorney-client relationship.

Until such time as ZFLG agrees to represent you or accepts your case, your initial contact should not include confidential information about your case.

https://www.zonderfamilylaw.com is not intended as attorney advertising or solicitation for legal services in any jurisdictions where this website would be so characterized and it does not comply with applicable local laws, rules, regulations, or ethical mandates.

California Use Only

https://www.zonderfamilylaw.com is controlled and operated by ZFLG from its office in the State of California. ZFLG makes no representation that any of the materials or Service for which you have been given access are available or appropriate for use in other locations. Your use of or access to https://www.zonderfamilylaw.com should not be construed as ZFLG purposefully availing itself of the benefits or privilege of doing business in any state or jurisdiction other than California.

Call ZFLG Prior to Purchase of Services

You understand and acknowledge that ZFLG encourages prospective mediation clients to call our office to better understand whether mediation is a good fit for them prior to purchasing any mediation Service through our website.

You understand and acknowledge that ZFLG encourages prospective clients to call our office to conduct a conflict check and ensure that we have not spoken with the opposing party prior to purchasing any Service through our website.

There is no “one size fits all” approach to divorce. Some prospective clients may be better served by a process other than mediation. Some clients may be able to secure no cost or low-cost assistance through various nonprofit agencies. ZFLG encourages you to understand all of your process options prior to purchasing any services from any law firm.

Payments

ZFLG’s practice is limited to Family Law matters in the State of California.

You understand and acknowledge that Services are offered through Zoom with short conversations via phone and email, not in person. ZFLG operates using a team approach and you may be working with one or more members of our team.

Once payment is received, ZFLG will conduct a conflict check within 2 business days. The conflict check ensures ZFLG’s commitment to your case will not be affected by a commitment to a different person (such as a past or current client, etc.).

If there is no conflict, ZFLG will contact you to schedule a consultation.

Please note that your family law case is subject to qualification — ZFLG will not extend a retainer agreement to everyone who schedules a consultation or purchases a mediation package.

Purchase of ZFLG’s mediation package is limited to 6 hours of mediator time, 15 hours of paralegal time, and 3 hours of administrative time. You understand and acknowledge that most mediation cases require more than 6 hours of mediator time depending on the number of legal and emotional issues and the complexity of the case. As a result, the initial mediation package retainer is subject to additional deposits, including a drafting deposit once an agreement is reached in mediation.

Attorney hourly rates vary widely depending on many factors including, but not limited to, geographical region, experience, need for services, and competence of the professional. Before hiring an attorney, you should be aware that many divorces in the Southern California region end up costing more than $150,000 per side and some above $500,000 (depending on the level of complexity and conflict). You are encouraged to discuss the budget and estimated expenses in your particular case rather than solely relying on the retainer deposit quote to gauge the level of expense anticipated in your case.

You understand and agree that you are financially responsible for all purchases made by you or a third-party acting on your behalf.

All of the personal information that you provide as part of the purchase process for any Service offered by ZFLG may be collected by both us and our third-party payment processing providers. This includes, but is not limited to, name, email address, billing information, and credit card number. Please read our Privacy Policy with respect to how we handle your personal information.

Our third-party payment processing providers may have privacy policies and terms and conditions that differ from ours. We have no liability or responsibility for the independent policies of our third-party payment processing providers. You are encouraged to read the independent policies contained on the third-party payment processing providers’ websites.

You understand and release us from liability for any damage or loss caused by your purchase of Services from ZFLG or by your dealings with our third-party payment processing providers.

Order Confirmation and Payment Details

ZFLG will email you to confirm the placement of your order and with details concerning Service delivery. In the event that there is an error in this email confirmation, it is your responsibility to inform us as soon as possible.

Refunds

We do not tolerate or accept any type of chargeback from your credit card company.

Consultations

Consultation payments are final and non-refundable unless a conflict exists, in which case a refund will be initiated within 2 business days after the conflict check is completed.

Any cancellation of a consultation made at least 24 hours before the scheduled time can be rescheduled to a mutually convenient time.

We cannot accommodate or reschedule any cancellation made less than 24 hours before your scheduled time.

Mediation Packages

If ZLG discovers a conflict exists following receipt of your payment for a mediation package, a refund will be initiated within 2 business days after the conflict check is completed.

If following your consultation ZFLG elects not to extend a mediation retainer, ZFLG will retain $350 as and for a consultation fee and issue a refund for the remaining mediation package payment within 2 business days.

No Warranty or Liability

The information provided on https://www.zonderfamilylaw.com is believed accurate when made. However, ZFLG’s blog posts have been published over a period of years and may from time to time become outdated due to changes in the law. We do not warrant or represent that such information is or will always be current, accurate, and/or complete. You agree that we are not responsible for the accuracy of our website or for any errors or omissions in its content.

ZFLG encourages you to consult with a licensed California attorney with expertise in the relevant field as opposed to relying on any blog post providing general education and information.

The use of our website or the downloading of any materials through the website is done at your own discretion and risk and with your agreement that you will be solely responsible for any damage to your computer system, loss of data, or other harm that results from such activities. ZFLG assumes no liability for any computer virus or other similar software code that is downloaded to your computer from our website or in connection with any materials offered through the website.

THE INFORMATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR THE WARRANTY OF NON-INFRINGEMENT.

YOU AGREE THAT IN NO EVENT, INCLUDING, WITHOUT LIMITATION, NEGLIGENCE, SHALL ZFLG AND ITS SUBSIDIARIES, AFFILIATES, AGENTS, OFFICERS, DIRECTORS, EMPLOYEES, OR PARTNERS BE  LIABLE TO YOU OR ANY THIRD PARTY IN ANY WAY FOR DAMAGES OF ANY KIND INCLUDING, BUT NOT LIMITED TO, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, AND/OR SPECIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, THOSE ARISING FROM THE USE OF OR INABILITY TO USE OUR WEBSITE OR ITS CONTENT, OR ANY MATERIALS REQUESTED THROUGH EMAIL, OR OUR SERVICES; THE STATEMENTS OR ACTIONS OF ANY THIRD PARTY ON OR THROUGH OUR WEBSITE; ANY DEALINGS WITH VENDORS OR OTHER THIRD PARTIES; ANY UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; ANY INFORMATION THAT IS SENT OR RECEIVED OR NOT SENT OR RECEIVED; ANY FAILURE TO STORE OR LOSS OF DATA, FILES, OR OTHER CONTENT; ANY LOSS INCURRED BY YOU OR YOUR BUSINESS, INCLUDING, BUT NOT LIMITED TO, LOSS OF CLIENTS, LOSS OF GOODWILL, LOSS OF INCOME OR REVENUE, LOSS OF ANTICIPATED INCOME, LOSS OF SALES; OR ANY OTHER LOSS OR DAMAGE OF ANY KIND.

We expressly exclude any liability to the fullest extent of the law.

By using our website and its content or Services, you agree to this limitation of liability and release ZFLG from any and all claims.

Indemnification

You agree at all times to defend, hold harmless, and indemnify ZFLG, and its subsidiaries, affiliates, agents, officers, directors, employees, or partners, from any claim, demand, cause of action, including attorney’s fees and costs, arising from your use of our website or its content, as well as any third party claims of any kind arising from your actions in relation to our website (including any content you submit, post to, or transmit through our website).

Should we be required to defend ourselves in any action directly or indirectly involving you, you agree to provide any documents, testimony, evidence, or other information we deem useful to us free of charge.

Intellectual Property Protection and Personal Use

The materials contained on our website, including, but not limited to, videos, photos, graphics, designs, and other files, are the proprietary property of ZFLG and are protected by United States intellectual property rights.

ZFLG grants you a limited non-exclusive non-transferable license to view, copy, download, and/or print portions of https://www.zonderfamilylaw.com solely for your personal, non-commercial use. You agree not to copy, republish, frame, download, transmit, modify, rent, lease, loan, sell, assign, distribute, license, sublicense, reverse engineer, or create derivative works based on https://www.zonderfamilylaw.com, its materials, or its Services, except as expressly authorized herein.

Any other use of the materials in https://www.zonderfamilylaw.com, including, but not limited to, for any commercial use, copying, republication, distribution, transfer, performance, display, or reproduction other than as indicated above, is strictly prohibited.

While we love the sharing of our content via social media, and https://www.zonderfamilylaw.com uses various plug-ins and widgets to allow for this type of sharing, the use of these plug-ins and widgets does not constitute a waiver of ZFLG’s intellectual property rights. Such use is a limited license to republish our website content on the approved social media channels with full credit to https://www.zonderfamilylaw.com

Nothing contained on https://www.zonderfamilylaw.com should be understood as granting you a license to use any of the trademarks, service marks, or logos owned by ZFLG or by any third party.

You agree that you will not use our website, videos, photos, graphics, designs, and other files in any manner that constitutes an infringement of our intellectual property rights. Unauthorized use constitutes theft and we reserve the right to prosecute theft to the fullest extent of the law.

Testimonials

Our website features testimonials. They are examples. While these testimonials are accurate and honest portrayals of actual clients sharing their opinions about our Services, they are not a guarantee that all clients will have the same, similar, or better experience.

No Formal Endorsements

Any reference or link to any other companies, events, services, or products, on our website, blog, or in our emails does not guarantee your success and/or satisfaction with and is not an endorsement of said companies, events, services, or products.

You understand and agree that you must use your own judgment to determine whether any other companies, events, services, or products would be beneficial to you.

You agree that ZFLG shall have no liability should you choose to make a purchase from any referenced company, event, service, or product and become dissatisfied. You agree to indemnify and hold ZFLG harmless should this occur.

Third Party Links

From time to time, we may provide a link to a third-party website. These links are provided for your education and information only and are not an endorsement by ZFLG. If you use those links, you leave our website.

You agree that ZFLG is not responsible for the content, availability, or accuracy of other websites that may be linked to our website. We make no warranty of any kind, whether express or implied, regarding third-party content, availability, or accuracy.

By clicking on a link to a third-party website, you agree that you are doing so of your own discretion, volition, and at your own risk. You agree that ZFLG is not liable for any damage or loss caused by your access to or use of information, materials, products, or services contained on and/or purchased from any linked third-party website.

By clicking on a link to a third-party website, you may allow third-parties to collect and/or share your personal information. The Privacy Policies and Terms and Conditions on those third-party websites may differ from https://www.zonderfamilylaw.com’s. You are encouraged to read the Privacy Policy and Terms and Conditions of every linked third-party website that you visit.

Termination

We reserve the right to terminate your access to our website, in full or in part, at any time for any reason with or without notice to you.

Dispute Resolution and Jurisdiction

These Terms and Conditions shall be governed and construed according to the laws of the State of California, without regard to conflict of laws principles.

All disputes between ZFLG and you arising in connection with these Terms and Conditions shall be finally settled by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, using the Expedited Procedures, and judgment on the award rendered by the arbitrator(s) may be entered in any court of competent jurisdiction. The arbitrator shall be an individual generally skilled in the legal and business aspects of the subject matter of this Agreement. The arbitrator shall have no authority to impose penalties or award punitive damages. The arbitration shall take place in Westlake Village, California, and the arbitrator shall apply the law of the State of California and applicable rules of evidence. If all parties and the arbitrator agree, arbitration may take place by telephone or by written communication. Unless the arbitrator otherwise directs, the parties, their representatives, other participants, and the arbitrator shall hold the existence, content, and result of the arbitration in confidence. No action, regardless of form, related to the obligations of the parties under this Agreement may be brought by either party against the other more than one (1) year after the cause of action has accrued. In any proceeding to enforce this Agreement, the prevailing party will have the right, in addition to its other rights hereunder, to recover its reasonable litigation costs and reasonable attorneys’ fees. Notwithstanding the foregoing, ZFLG may seek immediate injunctive relief in the event of your infringement of intellectual property rights hereunder or a breach of your confidentiality obligations. To the extent that anything in or associated with the website is in conflict or inconsistent with these Terms and Conditions, these Terms and Conditions shall take precedence. Our failure to enforce any provision of these Terms and Conditions shall not be deemed either a waiver of such provision or a waiver of the right to enforce such provision.

By using our website or purchasing a Service from https://www.zonderfamilylaw.com, you agree to these terms and waive any defense of forum non conveniens.

Assignment

These Terms and Conditions bind and inure to the benefit of the parties’ successors and assigns. These Terms and Conditions are not assignable, delegable, sublicenseable or otherwise transferable by you. Any transfer, assignment, delegation or sublicense by you is invalid.

Severability

If any provision of these Terms and Conditions shall be declared unenforceable or invalid, all remaining provisions shall remain in full force and effect.

IF YOU HAVE ANY QUESTIONS OR CONCERNS ABOUT THESE TERMS AND CONDITIONS, PLEASE CONTACT: hello@zonderfamilylaw.com